Information about our 14 day trial period

ARE YOU NOT SATISFIED ABOUT THE PRODUCT YOU HAVE PURCHASED?

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs.

Only the costs for returning from your home to LED-products.co.uk are at your own expense. If you use your right of withdrawal, the product with all accessories and – if reasonably possible – in the original condition and packaging must be returned to us. To exercise this right, please contact us at support@led-profiles.co.uk. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

WE NEED THE FOLLOWING DETAILS SIGNED BY THE RETURN SHIPMENT:

  • Order number
  • Purchase data
  • Account number
RETURN ADDRESS

LED-profiles.co.uk
T.a.v. the return department
Zuiddijk 412
1505 HE Zaandam

* Always save your track and trace number of your return shipment.