Returns Information

RETURN

You have the right to cancel your order up to 14 days after receipt, without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs within 14 days of receipt of the goods.

Please note, we do not offer free returns labels. The costs for returning from your home to our warehouse address (below) are at your own expense. If you use your right of withdrawal, the product with all accessories and – if reasonably possible – in the original condition and packaging must be returned to us. Once this package has been received in perfect condition, we will refund the order amount due within 14 days after registration of your return.

Always return your product in a box so that it is not damaged. We can only accept returns if they have a track and trace code. without this code we can not accept your return.

SIGNED BY THE RETURN SHIPMENT THE FOLLOWING DETAILS:
  • Order number
  • Purchase data
  • Your account number
RETURNS LED-PROFILES.CO.UK

LED-Profiles.co.uk
T.a.v. returns department
Zuiddijk 412
1505 HE Zaandam

*Keep your tracking number of your return at all times.